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03 · Salesforce · MuleSoft

MuleSoft Integration

Composer, Flow Integration and IDP: integration moved to the admin.

MuleSoft Composer was a zero-to-one product for Anypoint, the integration platform analysts rank first: a no-code integration builder inside Salesforce. Flow Integration made it part of Flow Builder. IDP made documents an input. External systems and paperwork became actions a flow, and now an agent, can take.

4.8B

MuleSoft transactions a day

MuleSoft for Flow: Integration product page
74%

lower operational costs reported

MuleSoft for Flow: Integration product page
40+

connectors from Flow Integration, from 10 at launch

MuleSoft for Flow: Integration
109B

hours saved in a month by platform automation

Salesforce: MuleSoft for every team, 29 June 2022
10×

recognised in the Gartner Magic Quadrant for iPaaS, a Leader in 2026

MuleSoft: a Leader in the 2026 Gartner Magic Quadrant for iPaaS, the tenth time recognised, March 2026
01 · STAR

Situation

20%
The context a reader needs, and no more.

An admin with orders in NetSuite, tickets in Jira and invoices in PDFs. Every integration was a ticket to another team and a wait of weeks; every document was retyped by hand. MuleSoft’s Anypoint Platform could connect all of it, but only in an integration developer’s hands.

01

The admin

Owns the process and the data, and has no way to reach the system next door without code.

02

The integration developer

Has Anypoint, the platform analysts rank first for integration, and a backlog of small requests that never shrinks.

02 · STAR

Task

10%
What I took responsibility for.

Zero to one: bring Anypoint to the admin inside Salesforce. Composer, then Flow Integration, then IDP. One vocabulary from connector to flow to agent.

03 · STAR

Action

60%
What I did, and for whom.

Each product designed for the person already holding the process, and the three made to feel like one.

01

Composer, 2021: zero to one

The first integration tool inside the Salesforce UI, built on Anypoint with no prior product to extend: pick a trigger and a system, map fields, test with real data, activate. Flow’s grammar, so an admin knew it on day one.

02

Flow Integration

Composer became part of Flow Builder: integration flows beside every other flow type, 40+ connectors, a query builder and trigger conditions.

03

IDP, 2024

Templates for invoices and purchase orders; extraction as a flow step; the same actions exposed to Agentforce.

04

One grammar

Triggers, connectors, mapping and tests use the same words in all three, and in Flow Builder. Anypoint keeps the hard cases and the governance.

04 · STAR

Result

10%
What changed, with a number and a source.

Integration and documents moved from a queue to the admin’s own canvas, and MuleSoft’s story widened from integration to automation.

01

Business

4.8B MuleSoft transactions a day; customers report 74% lower operational costs. MuleSoft is a Leader in the 2026 Gartner Magic Quadrant for iPaaS, its tenth time recognised, and Salesforce a Leader in the 2025 Magic Quadrant for Enterprise Low-Code Application Platforms, the report that covers Flow. Composer opened that second door.

02

Product

Integration became a Flow capability with 40+ connectors, documents became an input through IDP, and every integration and document is now an action an Agentforce agent can take.

Zero to one starts with the process owner.A document is an input.One grammar, three products.

The experience components

Admin MuleSoft Composer

No-code integration flows inside Salesforce.

Salesforce: MuleSoft Composer launch ↗
Admin MuleSoft for Flow: Integration

Integration flows in Flow Builder, 40+ connectors.

MuleSoft for Flow: Integration ↗
Admin, operations MuleSoft IDP

Document templates, extraction, review.

MuleSoft: introducing Intelligent Document Processing ↗
Admin MuleSoft for Flow: IDP

Document actions native in Flow Builder.

MuleSoft: MuleSoft for Flow: IDP ↗
Agent IDP as Agentforce actions

Extract, validate and act on a document.

Salesforce: AI automation and integration in MuleSoft ↗

Sources

  1. Salesforce: MuleSoft Composer launch10 March 2021
  2. MuleSoft for Flow: Integration product page
  3. Salesforce: MuleSoft for every team29 June 2022
  4. MuleSoft: MuleSoft for Flow: Integration
  5. MuleSoft for Flow: Integration
  6. MuleSoft: introducing Intelligent Document Processing2024
  7. MuleSoft: MuleSoft for Flow: IDP
  8. Salesforce: AI automation and integration in MuleSoft
  9. MuleSoft: a Leader in the 2026 Gartner Magic Quadrant for iPaaS, the tenth time recognisedMarch 2026
  10. Salesforce: a Leader in the 2025 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms, sixth time5 August 2025